Subscription Policy
Subscribe and Save Terms
By subscribing to our Subscribe and Save option, you agree to the following terms:
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Flexible Management:
- You can skip or modify your subscription orders at any time by logging into your account.
- Changes must be made at least 48 hours before your next scheduled order to take effect.
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Pricing:
- Subscriptions made during sales will honor the sale price only for the duration of the sale. Once the sale ends, the regular subscription price will apply to subsequent orders.
- Discount codes cannot be applied to subscription orders.
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Cancellation:
- You may cancel your subscription at any time through your account. Cancellation must be done 48 hours before the next scheduled charge to avoid being billed for that order.
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Please note: removing a payment card from Shop Pay does not automatically cancel active subscriptions created through Shop Pay. Even if a card is removed from the Shop Pay wallet or checkout, subscription billing may continue using the same underlying payment method.
If you want to use a different payment method for a subscription, you can update it in your Shop account at shop.app/account/subscriptions.
To cancel a subscription, you must follow the cancellation process through our storefront. Deleting a card from your Shop Pay wallet alone will not cancel an active subscription.
- You may cancel your subscription at any time through your account. Cancellation must be done 48 hours before the next scheduled charge to avoid being billed for that order.
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Billing and Shipping:
- Subscriptions will be billed and shipped automatically based on the schedule you select during checkout.
Questions about the